"son in law rushed in from bath needing operation..."

son in law rushed in from bath needing operation for amuptation as infection bad, two days later with endless excuses of no surgeons still not done. Really, well waiting for an op like this scary in itsself, doesnt matter how brave a face put on it, family up and down like a yo yo. yes today no today yes this morning no later, no not now. disgusting and pray why couldnt bath have done the operation they have surgeons dont they horrendous. Avoid like the plague.