"Thank you to the Pagham Suite"

About: St Richard's Hospital

I had a little minor surgery today (4th feb 15) that required a general anaesthetic which I was not looking forward to. However, every staff member I encountered was just bloomin lovely and actually made the experience quite a nice one. Their kindness and friendliness really makes all the difference when feeling a little nervous about things. Just wanted to say thank you to them and let them know how much they helped me today.

Story from NHS Choices

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Response from St Richard's Hospital

How kind of you to take the time to give such lovely feedback, following a procedure that you were not looking forward to. Staff work very hard to reassure patients, and your comments are very much appreciated.

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