"Hospital feedback"

About: Sunderland Royal Hospital

Just got back from the hospital and feel that some of the consultants attitudes were arrogant and without care attention and thought to how I was feeling and respect paid to actually listen and explain properly what had been done - when I asked questions I was told "too many questions" i had only asked one! I was in extreme pain and distress with a very personal issue of anal fissure and haemorrhoids and a bedside manner of any description would not go amiss. Communication between different practitioners could be much better.

Story from NHS Choices

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Response from Sunderland Royal Hospital

We are really sorry to hear of your experience at the Gynaecology clinic recently. Clearly this is not what we would expect and we would like to look into this for you. If you would be happy to discuss this in more detail please contact the Help & Advice Team either on freephone 0800 587 6513 or by email at pals@chs.northy.nhs.uk

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