"I was really pleased when contacted by TRAQS"

About: Telford referral and quality service (TRAQS)

(as the patient),

After asking my GP to refer me to an orthopaedic surgeon I was really pleased when contacted by TRAQS. The time from their phone call to an appointment was just over 1 week which I find most pleasing, could have seen someone within 4 days had I been able to attend that appointment but just over a week was amazing! Thank you.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Decent991

Thank your for your positive comments relating to your recent referral via TRAQS.

I am pleased that we were able to offer a prompt appointment and that the service exceeded your expectations.

We wish you well for the future

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