I was referred to the outpatients physiotherapy department at the Livingstone Hospital, Dartford by my GP following a neck x-ray which showed some age- related arthritic degeneration. This had been causing me considerable discomfort, some pain and I had been experiencing some difficulty in moving my head. The young physio to whom I had been assigned gave me some excellent advice on managing the condition. He also did a little massage on the area during each of the half dozen or so sessions the service was able to allocate to me. Since the final appointment , I have had absolutely no pain, discomfort or difficulty in moving my head. I am delighted to be able to report this and would like to thank and commend the young man who helped me. At all times, he behaved in a professional and friendly manner; he is knowledgable and competent and deserves to do welling his chosen profession.

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Response from Livingstone Hospital

Dear Elizabeth Thanks for taking the time to tell us about the Physiotherapy treatment you received as an outpatient at Livingstone Hospital. We're very pleased that the treatment you received has left you pain free and that the physiotherapist was professional, friendly, knowledgeable and competent at every session. We will ensure that your kind comments are passed onto the member of staff concerned. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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