"Homerton Sexual Health Services"

About: Homerton University Hospital

I would urge others to visit their GPs if possible, this walk-in clinic should be your last resort. But please don't go there if you feel at all vulnerable, this is not the place for TLC. If you have to go, go with someone, and make sure they stay with you and watch what the clinician does at all times. The nurses are not like normal nurses, not caring, bit unprofessional, and there to serve the clinicians, not make sure you are safe. My experience of Clifden centre, is that they are so used to seeing so many people, to them we are all the same. There is a general dismissive attitude towards the local residents who use it, the way you are spoken to at reception, the way clinicians communication with you and physically handle you. This is why it is not safe for vulnerable people. Just don't go if you can avoid. Good luck.

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Response from Homerton University Hospital

We are very sorry to hear about your recent experience at the Clifden Centre. Thank you for taking the time to tell us about your experience. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, or text 07584445400, or email: PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns.

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