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Care Opinion

Pleasant telephone operator gave me options of appointment

Posted By Vale621

"Pleasant telephone operator gave me options of appointment"

About: Telford referral and quality service (TRAQS)

(as the patient),

1. Pleasant telephone operator gave me options of appointment

2. Received by post appointment and directions.

3. Arrived for appointment. Slight delay, very pleasant Doctor, given prescription and details of diagnosis. Future appointment in 2 months.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 13/02/2015 at 13:58
Published on Care Opinion at 14:52

Dear Vale621

Thank you for sharing your positive experience with the TRAQS team.

I am pleased to read that the referral process worked exactly as it should for you and wish you well for the future.

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