"5 star"

About: Good Hope Hospital

I came out today after being in for 4 days. And I cannot thank everyone enough. They are all very caring and exceptional at their jobs. For being a hectic environment they always give you the time of day. I watched as the areas were cleaned, nothing was missed! And I've seen hospitals that don't care for cleanliness. I was in A&E for a while and met a member of staff who couldn't do enough to make sure I was okay. Even to the point of constantly turning my room light off everytime the timer switched it on. So I could sleep. Absolute star! Ward 10 at the Richard salt unit ( respiratory unit) every member of staff there deserves a medal. I have never been to a ward that cares for their patients as much as they all do. I wish I'd taken down names. To appreciate them all. You have some fantastic staff on your team. From the doctors and nurses to even the porters and breakfast staff keeping you happy and entertained. Perfect stay for someone like me who's petrified of hospitals

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Claire Oswald

Thank you for taking the time and trouble to email Patient Opinion following your admission Good Hope Hospital. It was a pleasure to read your feedback and I have forwarded onto our Communication’s department to be published.

With kind regards and a speedy recovery


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