"A big thank you from our family"

About: Stoke Mandeville Hospital / Accident and emergency

(as a relative),

My father was admitted to SMH with a chest infection & dehydration. He was in A&E for over 24hours in a cubicle (more admissions during the evening were waiting in corridors). My father has advanced Alzheimer's & confusion for him set in very quickly. The care & support we received as a family was overwhelming. He was regularly monitored & cared for. We were kept fully updated on his medical condition. He was unable to be admitted to a ward due to the sheer volume of emergency's.

We are so very grateful to all the staff in A&E & in the Assessment & Observation Ward. They all showed kindness, compassion & professionalism under extremely trying pressures.

A big thank you from our family & of course our Dad.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words. Your comments have been forwarded to the team you have complimented to encourage them

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