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Excellent care for mum from fabulous team on ward 7

Posted By Happy Family

"Excellent care for mum from fabulous team on ward 7"

About: University Hospital Wishaw / General Medicine (Wards 5 & 8)

(as a relative),

Mum was admitted to Ward 7 in early January after an illness in the festive period.

Mum suffers from Dementia and as such, no specific care facility exits for this condition within the hospital. My Mum received the best care from fabulous staff in this department who recognised her problems and assisted in making her prolonged stay (1 month) manageable.

As a family we received excellent guidance from senior nursing staff and this made us more relaxed and able to cope with the changes that affected Mum. The communication between Senior and Junior staff was excellent and everyone new my Mum and the care she needed.

All in all the staff on this ward make a fabulous team. Thank you all very much indeed.

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Responses

Response from Gillian McAuley, Chief of Nursing Services, University Hospital Wishaw, NHS Lanarkshire 9 years ago
Gillian McAuley
Chief of Nursing Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 03/02/2015 at 09:51
Published on Care Opinion at 10:07

picture of Gillian McAuley

Dear Happy Family,

Many thanks for take the time to share your postive experience with us. The team in Ward 7 will be delighted to know that you felt the care, communication and guidance was excellant, which made you feel more relaxed.

The team in Ward 7 under the leadership of Senior Charge Nurse Douglas, strive to deliver excellant care and your feedback is really important to us.

I do hope your mum is making a good recovery.

Best Wishes,

Gillian

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