"Mary 'SHIRLEY' Gardiner from Hebburn Ward 18..."

About: Bishop Auckland Hospital

Had my varicose veins (left leg) removed yesterday and I cannot speak more highly about the staff, they were ALL pleasant, helpful, supportive (and stockings) and professional. I have nothing but praise for Bishop Auckland Hospital, the staff are wonderful, the hospital is immaculate and will return there with confidence. Also give praise to Shotley Bridge Hospital and University Hospital Durham as all have had a part in my assessment and treatment. Thank you and I look forward to having varicose veins removed from other leg soon. Shirley Gardiner Hebburn

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Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to Ward 18 at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to pass on to the staff at all the sites. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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