"the birth of my first child"

About: York Hospital

On arrival at the hospital I was told I wasn't far enough into labour and there was no beds so I'd have to go home, I refused as I knew it wouldn't be long. I was put in a training room and left to have a bath, I was left totally alone with my partner and parents for an hour. . My waters went while I was laid on a freezing cold floor, they asked me to walk to delivery and I couldn't. They wheeled me through and 6 minutes later my son was born. I was then left sat for 2hours in my own blood until I decided I couldn't sit in it any longer. My partner put an incontinence sheet on the floor so I could stand up and get to the toilet. I then had to go ask if I was ok to have a bath and beg for something to eat as id not been able to eat during labour and I hadn't been offered anything, I never even received a drink! I appreciate that the hospital was very busy but I was left scared with no support or help from any staff. The midwife that helped me breast feed at first was great however, the breast feeding expert I had to put up with during the night behaved as though I should know what I was doing and came in to my private room at all times of night speaking to me as though I was a child. I'm 26 and as he was my first child I didn't know what I was doing, this does not however mean I am stupid. If I hadn't suffered badly with PND I would of made an official complaint closer to the time

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Response from York Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.york@york.nhs.uk and they will be pleased to help.

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