"Fantastic Service"

About: West Cumberland Hospital

We phoned the ambulance service when our grandchild stopped breathing suddenly. The lady on phone was calm, helpful and did not leave us until the ambulance arrived. The 3 lovely lady paramedics were fantastic and quickly took charge. A Dr also attended and was equally thorough and explained everything. I can't thank them all enough for their professional, caring and calm attitude when we were all so upset and worried. Thankfully our little boy recovered fully. A heartfelt thank you to you all for your wonderful care and attention. Thank you also to the all the staff on the Children's ward, we are so luckly to have such a caring team of professionals to care for our sick children. Thank you.

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Response from West Cumberland Hospital

Thank you so much for getting in touch with this feedback; I can imagine that this must have been a very frightening experience for your family. I am delighted to hear that you were so well supported by all of the professionals in the emergency teams on the day. I will pass on your thanks to them, I am sure that they will be delighted to hear that their care was so well received. Very best wishes to your grandson and family Alison Patient experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful