"refused treatment"

About: Bmi - The London Independent Hospital

I attending this hospital via the nhs, the reason was because i had been left waiting so long on the nhs, i was forgotten about and overlooked so was sent private because i had waited so long, i didn't ask to be sent here. when my appointment came i was refused an epidural injection because i was originally referred to an nhs hospital, i tried to explain the the referral had not appeared, i tried for at least two years to get it sorted and thats why i was sent private, yet because of this i was refused the injection, i was told some people do this to avoid the nhs waiting list, i was very upset about it, please if you don't want to treat nhs patients then why take them on.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bmi - The London Independent Hospital

We are sorry to read about your experience. We do value feedback from our patients as we constantly strive to make our services better. As you have posted anonymously we would to ask you to get in touch with Justine Eastbury at the hospital on 0207 780 2504. Justine is keen to hear from you and to see how we can help. Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful