About: Northern General Hospital

In December, just before Christmas, I had to bring my 93 year old father in with chronic breathing problems and just after Christmas I had to bring in my 89 year old Mother who fractured her wrist. Both times we were dealt with speed, efficiency and courteousness that was totally removed from any criticism that A&E departments have received. After listening to all the poor publicity on television and in the newspapers I couldn't believe I was in an A&E department. Excellent and all staff should be thanked and told they are appreciated Many thanks

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Sir or Madam

Thank you for taking the time to give us your kind comments on the care that has been provided to your parents.

Staff always welcome positive feedback and I will ensure your comments are passed on to those involved.

Thank you again.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful