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"Fantastic service"

About: Kent & Canterbury Hospital

Attended Canterbury Hospital today for a small interventional radiology procedure. I was called exactly at the time specified for my appointment, the clinical staff were helpful and happy and went to great lengths to explain what they were going to do. The facilities were spotlessly clean and very modern. The procedure was quick and painless. I could not fault the entire procedure. They were just perfect ! Although it has become sort of "fashionable" to knock the NHS, I am sure I could not have received better treatment anywhere in the World. Thank you !

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 31/01/2015 at 09:59
Published on Care Opinion on 02/02/2015 at 15:41


Thank you so much for your very kind feedback, staff will be really encouraged by your words. They work really hard to provide a personal and informative service. Glad we were able to put you at your ease.

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