"Blood tests"

About: Hythe Hospital

I checked the website for blood test times at midday and it states open until 2pm. Having just walked to the hospital it was rather irritating to get to the department to find a piece of paper stuck over the blood test sign (nothing written in it) then in the waiting room a scribbled note sellotaped on the white board stating Hythe hospital no longer offering blood tests, see GP. ...For what? Are they going to do them? Unlikely. So why haven't you put this information on the website along with the alternative options? Not very professional and certainly doesn't support the nurses who are the ones that have to deal with people.

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Response from Hythe Hospital

Thank you for sharing your feedback concerning the blood test service at Hythe Hospital. I am sorry our website did not hold the correct information regarding the service on the day of your visit. I would like to reassure you that this has been addressed and details of the new provider are now included. I would like to thank you again for raising your concerns via NHS Choices and if you would like to discuss these further with the Complaints and PALS Team, please do not hesitate to contact us on 02380 874065 at your convenience. Kind regards Julie White, Complaints and PALS

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