"Right l3 discectomy... Couldn't have been better"

About: Wansbeck Hospital

After being in pain for months and my gp diagnosing it as 'sciatica' I nearly lost the will to live. But after many visits and moaning to my gp some more, I was eventually referred to wansbeck. Everyone I met, during initial consultation, to scans I had, were very friendly, helpful and kind. I had no unnecessary waiting around and felt cared for. I was then transfered to my consultant and I have to say, I've never met a lovelier man. He had such kindness and compassion and never once made me feel like I was a chore. He gave me the nerve root block to start with but this didn't work so he got me in for a discectomy within weeks. It has been the best thing I've ever done and completely taken away all my pain. Although I've heard a few bad things about wansbeck, I have to say I was over the moon with my experience and wouldn't think twice about recommending it to anyone. All the staff were lovely, they couldn't have been nicer and made what was a nerve wracking time for me, into a calm and relaxing few days. And a final add, the consultant is a credit to your team and I couldn't have met anyone else who I felt completely at ease with and who I could put my trust in to take care of me. Thanks to you all

Story from NHS Choices

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Response from Wansbeck Hospital

Dear Sharmaine, Thank you so much for taking the time to give us this feedback. I am so pleased that you are free of pain - I imagine this must be amazing after suffering for so long ? Your story is a delight to read and huge credit to our staff and the things they pay attention to every day. The fact that you not only felt well cared for but also cared about is the secret I think - do you . If you would like me to pass on direct feedback to the consultant who made such a difference for you then I'd be happy to. My email is Annie.laverty@nhct.nhs.uk if you'd like to share privately who it was that you saw. With best wishes and thanks again, Annie

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