About: Queen Charlotte's Hospital

I am 33 weeks pregnant and chose Queen Charlotte again as I had my first born there. I went inn for my 32 weeks check up got seen on time that's the first midwife keept asking pointless question I told her my concerns she just put them down as being normal got me really annoyed as this is not my first pregancy did not know how to measure the belly could not find the baby position.So I just left it and went home and then I started not feeling well excalty what I had told the midwife 3 hours ago called triage got told to come Inn when I go there around 7.30 in the evening got told hospital is closed no one can see me have to go St Marys in Paddington buy this time I was in floods of tears as I don't know St marys and I fealt like no one cares that I was in pain. I did not get any explanation as to why I could not be seen there it was the coldest night of the year and just expect a 8 months pregannt women to go somewhere where I don't know.i made it at St marys don't know how the midwife there she was so not on point keept leaving me they forgot to put down the notes in my book the baby's eccg got called when I arrived home to go back as they had no put down anything. When they had my notes for mire than 4 hours in their office I had such a horrible day and night because if the midwife had listen to me at my appointment none of this would have happen what a dissapointment I hope they fix this and I don't get turned away when I'm in labour.

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Response from Queen Charlotte's Hospital

Imperial College Healthcare NHS Trust is concerned to read of your experience and we apologise dor the distress caused. You have raised some important issues and we hope you will contact our PALS Team so we can investigate with staff concerned pals@imperial.nhs.uk

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