"A labour nightmare"

About: East Surrey Hospital

East Surrey hospital suffers from not enough staff to assist the levels - lack of communication - poor hygiene - to say the least. This was my 1st baby and looking back and having shared my story with friends, family and my gp who were all horrified l wish l had had the energy to stand up for myself. When you are in pain and have nothing to compare it to you don't always react when things go wrong. A long long list of unfortunate events whilst under this hospitals 'care' has left me with a serious infection and feeling utterly traumatised - it's even put me off having any more children. We are in the process of starting a formal complaint

Story from NHS Choices

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Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust

Dear Hollingsbee

I am really sorry you were unhappy with your care at our hospital and I know our maternity matrons would welcome the opportunity to talk to you about your experience. If you would like to talk to them please send me your contact details and I will pass them on to the team.

best wishes


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