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"A labour nightmare"

About: East Surrey Hospital

East Surrey hospital suffers from not enough staff to assist the levels - lack of communication - poor hygiene - to say the least. This was my 1st baby and looking back and having shared my story with friends, family and my gp who were all horrified l wish l had had the energy to stand up for myself. When you are in pain and have nothing to compare it to you don't always react when things go wrong. A long long list of unfortunate events whilst under this hospitals 'care' has left me with a serious infection and feeling utterly traumatised - it's even put me off having any more children. We are in the process of starting a formal complaint

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Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust 10 years ago
Tasha Gardner
Communications Manager, Marketing and Communications,
Surrey and Sussex Healthcare NHS Trust

supports all internal and external communications

Submitted on 13/03/2015 at 11:09
Published on Care Opinion at 16:21


Dear Hollingsbee

I am really sorry you were unhappy with your care at our hospital and I know our maternity matrons would welcome the opportunity to talk to you about your experience. If you would like to talk to them please send me your contact details and I will pass them on to the team.

best wishes

Tasha

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