"This Relates to a Diabetic Clinic appointment only"

I had reason to leave a general review about this hospital who overall I have found the care provided to my self and family over some years excellent so was extremely unhappy with the care received from a consultant which led me to discuss with my GP Practice if they would continue my care if I made a formal complaint when I visited next time. I then noticed a review left in 2014 on the web site which I could have written myself as the experience was almost identical. My appointment lasted about 20 minutes of which the doctor's bleep went off 4 times, the doctor answered by making a phone call on all 4 occasions and openly discussed other patients in front of me. Eventually the outcome was that I should join Weight Watchers and that my weight control was difficult and unpredictable as I also have significant heart and renal failure and I do try very hard. I tried to discuss other matters that may have implications including extreme pains since taking a newly prescribed diabetic drug, I was told that it could not occur but I could stop taking the drug if I wanted, which I did. I am to be seen again in February 2015 I have had no new medicines control, I advised that I was taking extremely high doses of Insulin and had been told that I was insulin resistant. It seemed to matter not. Thankfully I have a reasonable clinical knowledge of diabetes (not at consultant level however) and a great GP Practice, Nurses and Doctors who have helped me manage the Diabetes until I see him in February again. Lets hope that this unpleasant person and experience does not occur again as I will not let it pass again. Like your other reviewer Excellence in care can be destroyed by one individual.