"I was recently treated for facial injuries and..."

About: Royal United Hospital

I was recently treated for facial injuries and fractured arm at A&E. The place exuded an air of quiet competence and I was visited by many specialists who treated me respectfully and kindly.The various departments coordinated with each other in a smooth and timely manner and I was fully involved in my treatment.The staff were so chatty and friendly that it took my attention from my discomfort.and made the experience much more bearable than it otherwise would have been.I particularly wish to thank the consultant and the nursing care assistants who cleaned the wounds to my face so meticulously and gently and the good humoured assistant who applied my backslab.Many thanks.

Story from NHS Choices

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Response from Royal United Hospital

We thank you for your comments about the care you received at the RUH and will certainly forward these on to the staff in Emergency Department who, we are sure, will be very grateful for your kind words.

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