"Thank you ward B6"

About: Stepping Hill Hospital

I recently had my first ever stay in hospital, I was upset, frightened and in a lot of pain. I was admitted as an emergency case during the night and the next morning transferred onto ward B6, I had no idea what to expect, but all the staff, the nurses, healthcare assistants, people who brought the tea, the person who cleaned the ward, everyone, treated me very kindly and made it much less frightening. I was treated with dignity and respect from the minute I arrived on the ward to the minute I left. The experience was a much more positive one than I had anticipated, due entirely to the staff, and they have my thanks.

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Response from Stepping Hill Hospital

Thank you for taking the time to provide your feedback. I am glad your experience was positive and I hope you are recovering well. I will make sure that the staff on B6 are aware of your comments. Kieren Done Complaints and Customer Service Team Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful