"The NHS at it's very best."

About: John Radcliffe Hospital

Following an accident I spent twelve days in the Cardiothorarcic unit of the John Radcliffe Hospital. The whole team were totally focused and dedicated and I felt confident and relaxed as all the various procedures were explained to me in detail as my treatment progressed. The unit was very well run and managed, not just on the nursing side, but all aspects from the cleaners, who were frequent and diligent, the caterers who provided good and wholesome food down to the porter who always was cheerful and happy on our numerous visits to X-ray. The care I received was so good, I felt that I had stayed in an exclusive five star hotel surrounded by the most professional and caring people. My treatment is now complete and I am back to full health. Thank you team. You really are as about as good as it gets and you should all be very proud of yourselves and the team which goes to make up the Unit.

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Response from John Radcliffe Hospital

Thank you so much for taking the time to share your feedback with us, our staff love to know when they have made a difference to the lives of patients. I am sorry to hear of the circumstances that brought you to us, but I am glad to hear that our staff provided such fantastic care, from clinical staff to domestic and hotel staff. I am pleased to hear that the staff did all they could to help make your stay more comfortable. It has been a pleasure to share your thanks with staff teams working in the Heart Centre at the john Radcliffe Hospital. I hope that you have recovered well.

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