"Today was my second visit to the Ophthalmology..."

About: Kettering General Hospital

Today was my second visit to the Ophthalmology Department at Kettering for on-going investigations to try and determine the cause of bilateral macular scarring. Without exception, each member of staff that I came into contact with - receptionists, orthoptist, nurses, medical students and Consultant were pleasant, respectful and willing to answer my numerous questions without a hint of impatience. My experience of the ophthalmic out-patient department has been very positive. The team as a whole clearly work very well together to provide a great service. Although there remains uncertainty around my eye condition and with more investigations to look forward to, I do feel confident that I am in very good hands. I was very much impressed by the service I received today, Thank you.

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Response from Kettering General Hospital

Thank you for your positive feedback following your visit to the Ophthalmology department. I am pleased your experience was positive and you were impressed by our service. The team work hard to ensure all our patients have a pleasant experience and leave the department feeling they were well cared for. Your comments have been passed on to the team. Pat Holmes Matron Ophthalmology

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