"Unhappy with musculoskeletal service at Dewsbury"

About: Locala Community Partnerships CIC / Locala MSK muscles, joints & bones

(as the patient),

Was referred by my GP to the above service in 2013 in order to investigate the reason for the constant pain in my left knee. During the seven week wait for the appointment I also developed a problem with my right foot.

The person I saw, after examining me, said that he could find nothing wrong with either my knee or my foot and said that he was only there to refer people for knee replacements. He didn't even bother to submit a report to my GP.

As both of these conditions worsened, I had to return to my GP who had to contact the Muscoloskeletal Service for their findings. I was then sent for knee classes, hydrotherapy, etc, without improvement and when I finally had an X-ray and saw an Orthorpaedic Knee Surgeon I was told that I had to have a knee replacement.

Regarding my foot, as I was unable to walk, had to see a private Podiatrist who immediately diagnosed Plantar Fascitis.

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Hello Samantha53

I was sorry to read you were unhappy you’re your treatment at Locala MSK Dewsbury. I would be more than happy to discuss this further with you.

Please contact me louise.thornton@locala.org.uk if you would like to do so.

Louise Thornton

  • samantha53 thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too