"A Fully 'joined up' service"

About: East Anglia

(as a staff member posting for a patient/service user),

On Friday last, 16th Jan, we had a CV check up (the 40-74 programme) and were delighted with the professional/informal way the tests were handled, and how there was an explanation about what was happening, what the results meant, and follow up tests/appointments made. A fully 'joined up' service.

At a time when all we hear about is 'NHS CRISIS' it was a joy to be involved in something that showed the Service at its best. You just need to extend the upper age to 84 so that we can be kept on course.

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Response from NHS Norwich CCG

Thank you for taking the time to feedback after using the 40-74 programme. We are delighted to hear you have had a positive experience of the service. It is always a pleasure to be able to pass on people’s experience and we will ensure your comments are in included within our newsletter to GPs and passed to the Patient Experience Lead for NHS England. Again, thank you.

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