"Trying to find out date for operation"
About: Torbay Hospital Torbay Hospital Torquay TQ2 7AA
Posted via NHS Choices
Having been on the waiting list for an operation for some time, I attempted to contact the admissions department by telephone to ascertain how much longer I would need to wait. I was on the line for about fifteen (15) minutes, being bounced around from person to person. Four people didn't wait to hear my question but would "transfer" me, just to get rid of me. When I finally did get through to the department I wanted, there was a message to say that there was no one to assist and I was disconnected. Talk about frustrating. I guess the system works for you, because you don't ever have to deal with anyone on the phone. But it didn't work for me. I guess I will just have to wait and see when my operation is listed. If ever it is.