"What was meant to worry me."

About: Epsom Hospital

Just before i was about to go under the anaesthetic for my surgery a member of staff said, You know that your going to be in severe pain for about two weeks. I replied, I have had this same surgery done before and had no bad pain at all, are you sure. The member of staff replied, well its up to you, you don't have to have it done if you don't want to. I replied, I can take pain killers if theres any bad pain. No reassuring from any one else that was there. The Surgery went on and was successful and as i said, no pain as yet and that was 24 hours ago. I haven't had to take any pain killers at all. So what was all that about. Mrs C Sansom.

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Response from Epsom Hospital

I’m sorry to hear that your experience was not entirely pleasant. We understand that undergoing surgery can always be worrying and we would like to offer you as much reassurance as we can. To do so, I would like to ask you to please get in touch with our PALS team on 01372 735243or via email at pals@esth.nhs.uk Dr Ruth Charlton Joint Medical Director

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