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A satisfied customer

Story from nhs.uk

"A satisfied customer"

About: Wexham Park Hospital

A recent visit to the day admissions unit for plastic surgery was a satisfactory experience. The staff were kind, courteous and efficient as were the staff in pre-assessment the week before. Thanks to everyone. The only problem, as always, was the shortage of parking places.

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Responses

Response from Wexham Park Hospital 9 years ago
Wexham Park Hospital

Submitted on 20/01/2015 at 08:43
Published on nhs.uk on 21/01/2015 at 00:01

Thank you for leaving the review of your experience in the Day Unit. I am pleased to hear that the staff were kind, efficient and courteous. I will pass your comments onto the matron for the area and to the pre-assessment team as they will be delighted to read them. I am sorry that you had difficulty parking. We have recently submitted a planning application to increase our car parking spaces considerably. Assuming this is approved we will be starting work in 2015. This will help to ease the problems that our patients are experiencing. Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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