About: Salisbury District Hospital

I was admitted for a total hip replacement on Monday 12 January, and discharged on Wednesday 14 January. Although my stay was brief, I cannot fault the treatment I received. Everybody on the orthopaedic unit, and all other staff I encountered, were highly professional in their approach, and those on Amesbury Suite could not have been more attentive and caring. My needs were met with good grace and appropriate humour, and I was not fussed over but given just the right amount of encouragement and independence, whilst still feeing safe. Thank you so much. The only negative I would like to mention about this hospital, and nothing to do with my treatment, is the poor signing in the corridors. One example is when arriving for admittance, we were directed to the Surgical Admissions Lounge on level 4, but when we came out of the lift there was no indication at all of SAL on the sign. Likewise, "Way Out" signs could be more prominent. I think the signs need to be reviewed by somebody who doesn't already know their way around the hospital.

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Response from Salisbury District Hospital

Thank you for your feedback. We are so pleased to hear you felt you were treated with care, attention and good grace. It will be a pleasure to pass on your thanks to all involved in your care. We welcome feedback and ideas from our patients to understand how we can improve, so thank you very much for your observations about signage. We'll ensure that SAL is clearly signed and we especially like your idea of a review by someone who doesn't know the hospital.

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