This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Great care - thank you!

Story from nhs.uk

"Great care - thank you!"

About: William Harvey Hospital (Ashford)

My 92year old Grandmother was taken to William Harvey by ambulance last weekend. I was a bit worried after all the press stories that she wouldn't be seen quickly and would have to wait for hours, I needn't have worried - she was seen straight away and her care started immediately. She stayed in for 4 days and her care was fantastic. Thank you for looking after my family so well - again!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 18/01/2015 at 17:59
Published on Care Opinion on 19/01/2015 at 11:09

Thank you so much for providing us with such lovely feedback, really glad we were able to care for your grandmother so well. I will make sure that staff are aware - I am sure they will appreciate your encouraging words. I hope you all remain well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k