"Lack of empathy (Nuerology)!"

About: Pinderfields General Hospital

I had an appointment at Pinderfields Hospital, I was discharged on my first appointment without any treatment, further tests or investigations. It was suggested that I had fibromyalgia. I mentioned to the consultant that, I have had a recent MRI scan done. He however, suggested that my new MRI scan wouldn't be any different to my previous one! I was really disappointed with his rather patronising approach, whick lacked empathy throughout the session. My husband took a day off work just to accompany me and to discuss matters further. The consultant didn't even bother to say hello, or discuss any medical concerns with him. I thought this was an extremely rude approach! I travelled a long distance to Pinderfields and returned home utter disappoinment!

Story from NHS Choices

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Response from Pinderfields General Hospital

we will be pleased to arrange for this matter to be investigated if the patient would like to contact us directly with appropriate details. The email address is pals@midyorks.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful