"Excellent service from Physiotherapists in..."

We have been 3 times now to see the physiotherapist as my husband has M.S and, therefore, chronic weakness in his left arm and hand. Each time she has been professional, good-humoured, sensitive, polite, efficient and punctual. Importantly, you don't feel hurried and the time needed is taken. We are both extremely happy with the treatment/splints that my husband received. They have made a big difference. We were saddened to see, flagged up by reception, that in only 4 days prior to Christmas there were 99 'no-shows' from patients in the Physiotherapy dept alone. Before the public complain about long NHS waiting lists perhaps they might wonder whether missed apps has something to do with that?