"Having been induced once at a time that I was not..."

About: The James Cook University Hospital

Having been induced once at a time that I was not entirely happy with I was sent home & told to come back that evening & that a bed was booked at a specific time to be induced again. On return arrival they were full. I was told I had to go to a different ward, that my partner cudnt wait and that if I didn't have it done now they cudnt definitely tell me when they wud induce me again as they were too busy 'maybe 3 days later'. I very reluctantly agreed to stay, altho I was hugely unhappy with the circumstances and was given no advance warning. If they were full they should have called me. I stayed as I was supposed to be in the best place. I was put on a communal ward, I had not come equipped for this. All the lights were left on. I knew I needed sleep & this was my concern. I could not get any sleep as the room was so bright. My partner had gone home forgetting to take his phone charger in the upset. Most horrible time when expecting your first child. Whilst the level of care may be good here. I feel exhausted before labour has even commenced. I don't feel happy or comfortable nor can I gain rest.

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Response from The James Cook University Hospital

Good afternoon Thank you for contacting us to provide feedback regarding your stay at The James Cook University Hospital. I apologise for the delay in responding to you as there has been a technical issue with the website. I should be very grateful if you would contact me at your earliest convenience on 01642 854500 to discuss your concerns further and provide me with additional information. Yours sincerely Miss Barbara Bellamy Patient Relations Secretary

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