"Excellent service"

About: Castle Hill Hospital

I am a female and 33. i had a small buety brown spot on my cheek and it grew gradually over a year to size of a pea I had it checked at the doctors in September and was refered to hull royal in the October. The consultant refered me straight to the operating room and it was removed to send it for a sample there and then I was left with a big scar of 4 stitches and was horrified and in shock as i didn't expect a procedure the same day as my appointment I was assured that it would soon heal quickly and amazingly it did. i had an appointment in the December and unfortunatly the results were not good and was booked in a few weeks later for another operation to remove more again I'm healing well and the scar is very neat I am one of the lucky ones and also very lucky to be treated so quick on the nhs. I really can't praise my consultant and all the lovely staff enough :)

Story from NHS Choices


Response from Castle Hill Hospital

Mrs Burns, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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