"Impressed by staff and communication "

About: East Midlands Ambulance Service NHS Trust Queen's Medical Centre / Accident and emergency

(as the patient),

A fall down the stairs resulted in injury to my head and arm.

I was very impressed by the level of hard work and kindness of the nursing staff at Queens Medical Hospital, Nottingham.

Compared with 18 years ago in a non Nottingham hospital the system of communication with other agencies, e.g. local doctor, was very good.

I felt the air conditioning on the ward could be better.

Suspension while sitting in ambulance, used for transport from hospital to home, was uncomfortably hard.

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