This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Differing Views of medical staff

Story from nhs.uk

"Differing Views of medical staff"

About: Musgrove Park Hospital (Taunton)

I can not praise A & E department enough very thorough kept me informed of everything they were doing. Had few tests etc and was told needed a CT scan in morning and sent to MAU for the night. MAU was a different story not kept informed in fact woke in morning to be told I could go home with no CT Scan as requested by Dr in A & E when questioned what the Dr had said the night before it was dismissed and I was made to feel like I was going mad!!! Now having to go to my GP to seek his advice based upon the results at A & E just in case that Dr was right!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Musgrove Park Hospital 9 years ago
Musgrove Park Hospital

Submitted on 13/01/2015 at 11:48
Published on nhs.uk on 14/01/2015 at 00:01

Thank you very much indeed for taking the time to write to give praise to the staff who recently cared for you in the A&E Department at Musgrove Park. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments; positive feedback is much appreciated. However, I am sorry to read about the concerns you have regarding the MAU Department at the hospital. Would you like to contact the Patient Advice & Liaison Service (PALS) at Musgrove Park so that you can talk to one of our PALS Officers who would be very happy to help you? Please telephone: 01823 343536 or e-mail the team: pals@tst.nhs.uk Lucille Hoose. PALS & Complaints Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k