"care for elderly patient"
About: Heartlands Hospital / Older people's healthcare Heartlands Hospital Older people's healthcare B9 5SS
Posted by seriously (as ),
care of my mother in heartlands hospital was very bad quality. she was left in dirty clothes covered in faeces and soiled bed linen on two occasions. restrictions were placed upon her own children visiting her. she was being discharged when she was medically unfit as she developed complications. overall am not happy with the quality of care from staff as my mother was blind in one eye and had very little sight in the other eye and also very little mobility.
She was kept in a side room with curtain drawn and very little contact from staff.