"keen to provide constructive and concerned feed back"
About: Stoke Mandeville Hospital / General surgery Stoke Mandeville Hospital General surgery HP21 8AL
Posted by Grateful but concerned Patient (as ),
The NHS Direct feedback system does not work and did not work 2 months ago.
In my second visit to Stoke Mandeville for surgery I received excellent pre-op care and successful surgery. However, I have grave concerns regarding the safety, sense and practicality of staffing hours on the General Surgery Ward (Ward 16).
Nurses and their auxiliary colleagues work 14 hour shifts so that they can pack a weeks work into 4 days (2 x 14 - one day off - 1 x 14). These staff are responsible for administering drugs, patient care and monitoring. In my view, it is impossible to sustain high standards of care and attention to detail when you are working such long hours.