"Welcomed to department by two friendly ladies...."

About: Luton & Dunstable Hospital

Welcomed to department by two friendly ladies. Seen very quickly and then treated respectfully and fully explained my options. Lovely nurses and staff in the department on all 3 of my visits. Calm environment which helped alleviate any anxiety. Staff treated other patient with little English with respect and did their upmost to allow satisfaction for that patient. (They were discrete he came outside and was praising them and had leaflets in his spoken language). A lovely busy department who had time to smile and assure you.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Luton & Dunstable Hospital

Thank you for taking the time to leave your feedback. We are pleased your experience was a positive one and will pass on your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful