"Thanks to A&E, UHND"

About: University Hospital Of North Durham

My first ever visit to A&E! Only half an hour wait - and that due to shift changeover early Sunday morning. Then the brilliant, friendly, expert, artistic member of staff joined up the big ugly gash in my leg very carefully and skilfully with zillions of SteriStrips, good humour and information on further care during and after my long journey home. Many, many thanks - all is now beautifully healed.

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to A&E at the University Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron so she can pass them on to the staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774