"Very slow reaction times"

About: Lincoln County Hospital / General medicine Louth County Hospital Pilgrim Hospital / General medicine

(as a relative),

My poor mother in law diagnosed with the big C, we have had nothing but problems with Lincoln and surrounding hospitals (I feel we have been palmed around 3 like a rag doll for 3 months).

Very slow reaction times, virtually zero communication with any of the team including a Macmillan nurse telling my wife to back off and leave them to deal with her.

A large compliant procedure is well underway in the hope the awful state she is in now can be rectified before it is too late.

I now feel unless my life depended on it I would never go there. Everything about this experience is everything that is wrong with the once great NHS!

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Response from United Lincolnshire Hospitals NHS Trust

Dear Ferrari Fan

We are so sorry to read your posting and would like to help your mother In law and you as a family. Despite having a complaint investigation underway we would like to be able to help and resolve your ‘here and now’ concerns whilst this is on-going– please could you contact the PALS team at Lincoln County with your details and we can arrange for a head of nursing or whoever is most appropriate at a senior level to speak or meet with you. The PALS contact number is 01522 707071.

Jennie Negus

Deputy Chief Nurse

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