"What Crisis in A&E"

About: John Radcliffe Hospital

We had occasion to use the services of the A&E Department of this Hospital yesterday. The manner in which we were looked after was truly wonderful. The needs and cares of my friends were dealt with in such a genuine and caring manner, nothing was too much for the staff of Nurses, and Doctors. He is 85 years old and they treated him with dignity and a level of professionalism that if you believe the media and politicians today does not exist. Well it does here in this Hospital. He has had heart surgery we would add not at this hospital, but even so, the team in A&E knew exactly what was needed and what care he should have. We cannot thank you enough for your care, without which we know our hearts would have been very heavy indeed. Thank you Guy's and Gal's for a wonderful job so very well done.

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you so much for taking time to share your feedback with us, our staff love to know how much patients appreciate the care they give. I am glad that you our staff treated your friend with dignity and professionalism, delivering compassion throughout the treatment. It has been an absolute joy to share your thanks with the staff teams working in A&E at the John Radcliffe Hospital, and with senior nurses and management. I hope your friend is recovering well!

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