"Prompt, efficient and friendly manner"

About: Raigmore Hospital / Ophthalmology

(as the patient),

I have been for a consultation with an ophthalmologist and will shortly be receiving an appointment to have the first procedure. Despite the waiting area being crowded and the nurses being extremely busy I was dealt with promptly, efficiently and in a friendly manner.

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Response from Linda Kirkland, Interim Director of Operations, Raigmore Hospital, NHS Highland

Dear Madame defarge

Thank you so much for taking the time to feedback on your recent visit. You are quite correct it is a busy department but I am so pleased that we looked after you so well. I will make sure your comments are passed on to the team. Many thanks Linda

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