There is a lot about this hospital that is really bad. The building doesn't feel like a hospital - it feels dirty, very run down and grotty.
There was a big problem of people using drugs on the wards and in the yard that was covered in butts. Patients who smoked weed knew the staff's routines and how to get away with it. The staff seemed not to know or care what was going on. It's not fair on other patients to have people doing drugs in there and making other people ill.
Most staff members didn't seem bothered and some had a bad attitude. Some staff were great though - a kind cook and a really great night nurse who made time to talk to me and who I felt calmer just for having around. Its just a shame that other staff weren't as interested in their patients.
"Mixed experience at Windsor House"
About: Mersey Care NHS Foundation Trust / Inpatient mental health care Mersey Care NHS Foundation Trust Inpatient mental health care L3 1DL
Posted by Heagy9 (as ),
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