"Thanks a million"

About: Liverpool Heart and Chest Hospital / Cardiology North West Ambulance Service NHS Trust

(as the patient),

I brought into Liverpool Heart and Chest Hospital from Chester NHS after suffering a heart attack. I was sent to the Specialist Heart Unit. The service I received from Chester ambulance staff and Broad Green was excellent. They kept me informed of what and why they were doing. I felt safe and in very competent and professional hands. No I don’t want to come back here but this was the best place to come to be healed. Thanks a million.

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Response from Customer Care Manager, Liverpool Heart and Chest Hospital

Thank you for your positive comments regarding the care and treatment you received at the Liverpool Heart and Chest Hospital.

I would like to take this opportunity to wish you well in your recovery and thank you for taking the time to write.

Response from North West Ambulance Service NHS Trust

Thank you for your kind comments regarding the level of service you received from the ambulance staff, they are greatly appreciated.

If you require any further information please contact your local PALS Officer on 0151 261 2598.

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