"Going through the motions"

About: Kingston Hospital

(as the patient),

About 3 years ago, I visited my GP concerning a problem that I detected with my leg. I explained all the symptoms that I experienced, the difficulty with running, difficulty with walking for about 20 minute.

After a year my GP suggested that I have physiotherapy before seeing a neurosurgeon. This was another 4 months later. The therapy had no effect. In the meantime my condition had deteriorated to the extent that I could not walk for more than 5 minutes without much efort. Although the physiotherapist promised to communicate the results to my GP and suggest that I be examined by a neurologist, I soon discovered that this communication had not taken place.

To cut a long story short, I got to a point where an MRI scan was done at the beginning of 2009. After the scan I had an opportunity to discuss the results with the neurologist at Kingston Hospital. After 4 minutes I felt even worse. I was told that I required another scan since the first one did not reveal much. This was 2 months after the scan. When I asked why this was not communicated sooner - I just got a shrug.

An urgent appointment was made for another scan. A new appointment date was long in coming and when I phoned the relevant dept I was told to contact the neurologist.

Eventually I was told that a scan was not required. According to the neurologist I had inflammation of the spine. This was conveyed telephonically after I had chased up a delay in getting an appointment. "We will talk about it when I see you again" was the message. Nothing was done in the meantime; no treatment; just waiting. I just continue to drag my leg along with me.

My condition at the moment is very bad.

1. I have difficulty in ascending and descending the stairs at work, station and home.

2. I have twisted my ankle and damaged ligaments.

3. I am unable to perform normal daily chores.

4. Walking about with a limp is embarrassing, especially if you do not know what the problem is.

I have an appointment today 20th June 2009 with the neurologist. I'm afraid I am expecting to walk away after 3 minutes having been told nothing useful.

The conclusion that I come to is that health practioners realise that the NHS is what it is. In my opinion, they will do what is sufficient so that no-one can point a finger at them.

Well, I (the patient) and those around me suffer because of this seemingly indifferent attitude.

I am sure that I'm not alone.

Do you have a similar story to tell? Tell your story & make a difference ››