"A very good experience at the Saturday clinic"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham B15 2WB
Posted by M*********y
The clinic seemed to be well staffed and run very efficiently. I arrived ten minutes early and, after checking in and going to the area indicated, I was called almost immediately for the routine sight and field tests. After this there was only a short wait before the next series of more specialised tests with another member of the team. I was very impressed by the manner of the ophthalmologist who was kind and considerate (I'd had a bad reaction to drops used at the optician's before an eye pressure test, and was rather concerned this might happen again). I was asked frequently if I was experiencing any pain and discomfort. However, I had no problems from the drops he used. The results and conclusion were presented clearly to me at the end of the appointment and I was asked if I had any questions. I left feeling very reassured, and very pleased that the experience had been so positive. Incidentally, the time spent in the department was exactly what the appointment letter had said it would be. (Please note: I emailed the hospital about my experience immediately after my appointment and my comments have already been passed on to the department. )