"Dismissive Of My Worries"
Posted by Anonymous
Booked to see the HIV consultant but the appointment was incorrectly booked against the nurse led service. The nurse attempted to strong arm me into taking medication despite my CD4 and viral load not being at the levels where this is required and my worries and concerns relating to other health problems that might be impacted by the treatment not being addressed. Both of these are in breach of my statutory rights as detailed in the NHS constitution (right to refuse treatment and right for information to enable informed consent). On seeing the HIV consultant, the consultant was dismissive of my worries and concerns about starting treatment. Staff should have tried to understand what my concerns were and addressed them instead of being dismissive and belittling my concerns. This is in breach of the NHS constitution (right for information to enable informed consent and right to be treated with dignity and respect). For my next appointment I have written a letter detailing my concerns in full and shall bring the NHS constitution and handbook with me to ensure my statutory rights are complied with - having put my backup the relationship will be much more difficult and I will be less forgiving of poor service by staff. I should have been provided with the NHS constitution or leaflet detailing it on my first visit.